We would love to hear from you.

You can easily drop us a line and a member of our team will get back to you as soon as possible.

Contact Us


+971 558009779


Dubai: Palm Jumeirah, Nakheel Mall, Floor G, Depachika Food Hall

Abu Dhabi: Coming Soon

Store Timings

Our stores are open 10AM to 10PM weekdays and mall working hours on weekends and public holidays.

Let's get social

Frequently Asked Questions

When will I receive my order?

Our standard shipping
time is 2-3 days delivery for all Emirates, with the exception of public
holidays. If your order hasn’t arrived yet, please contact our customer service team by emailing at hello@simplychef.ae and we'll be able to assist you.


Do you offer refunds and exchanges?

We take great pride in having a No-Questions-Asked Return and Exchange policy.

Get in touch and we'll help you if you wish to swap something or entirely return your order within 30 days from the purchase date.

Do you offer gift wrapping?

Absolutely, we offer complimentary
gift wrapping. Send us a note with your order, by email if you'd like your item to be gift-wrapped, and we'll make the arrangements. The package will be delivered in accordance with our shipping policies.

Do you offer customised or bespoke products?

AnswerWe can design something altogether new or do unique customizations on our already-existing products, for a minimum quantity of 300–500 pieces. After the design is approved, the lead time may rangefrom 45 to 90 days.Content